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Privacy Policy

Last updated: 23 July 2026

Privacy Policy - Pharmacy Weight Loss Withernsea

Pharmacy Weight Loss Withernsea
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Withernsea collects, uses, and safeguards your information when you use our online pharmacy weight loss clinic services.

1. Who We Are

Pharmacy Weight Loss Withernsea is a GPhC registered online pharmacy (No. 9012511) providing weight loss consultation and prescription services to patients in Withernsea and the surrounding UK areas. As a data controller, we are responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following categories of personal data:

Personal Information: Full name, date of birth, address, email address, and phone number.

Health Information: Medical history, current medications, weight, BMI, and any other health details you provide during your consultation. This is classified as special category data and is handled with the highest level of care.

Payment Information: Billing details processed securely through our payment provider. We do not store full card details.

Technical Data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments and for our pharmacist to review and approve your prescription safely. Once approved, your medication is dispatched within 1 working day.

To process payments, manage your account, and maintain accurate patient records in line with our legal and professional obligations as a registered pharmacy.

To communicate with you regarding your order, treatment, and any follow-up care, including sending important health or safety information.

To comply with our regulatory obligations under GPhC standards and applicable UK law.

Our lawful basis for processing health data is the provision of healthcare and treatment, supported by your explicit consent where required.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies to ensure the website functions correctly, and analytical cookies to monitor site performance and improve our services. We do not use cookies for advertising profiling.

You can manage or disable cookies through your browser settings at any time, although this may affect certain website features.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary and permitted by law, including:

Dispensing and delivery partners who fulfil and deliver your medication orders.

Payment processors who handle transactions securely on our behalf.

IT and hosting providers who support our website and data storage systems.

Healthcare professionals or regulatory bodies where required for your safety or to meet our legal and professional obligations.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and GPhC guidance, typically for a minimum of eight years from the date of last treatment for adults. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems use encryption and secure access controls to keep your information safe.

8. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion where appropriate, and object to or restrict certain types of processing. You may also have the right to data portability in some circumstances.

To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Withernsea
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.